Welcome to the Help Center
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FAQ
Everything You Need to Know
WHERE IS AVANA TAM COC RESORT?
Our Avana Tam Coc resort is situated near the famous Tam Coc wharf (often called “Halong Bay on land”. It’s surrounded by stunning limestone karts mountains, rice fields, and the peaceful Ngo Dong River. The resort is far from Ninh Binh City about 6 kilometers, close to other notable attractions like Trang An Scenic Landscape Complex (a UNESCO World Heritage site), Bich Dong Pagoda, and Hoa Lu Ancient Capital.
IS IT QUIET IN THE HOTEL?
Our hotel is nested on a quiet area. In addition, all rooms have soundproof windows. Therefore, you will find it amazingly quiet in our rooms.
CAN I LEAVE THE LUGGUAGE AT THE HOTEL WHILE I AM TRAVELLING?
Yes, we have luggage storage and it’s free of charge. Feel free to register at our reception desk before leaving.
CAN I HAVE A ROOM FOR FRESHING UP BEFORE DEPARTING FOR THE NEXT TRIP?
Yes, we can lend you a room without charge, please reach out our Reception desk to register.
DO YOU SERVE VEGETARIAN FOOD FOR BREAKFAST?
We do have vegetarian options in the buffet breakfast. We recommend you inform us in advance for better preparation.
DOES YOUR PROPERTY ALLOW SMOKING?
We have a separate smoking area at Bar area. Other public areas are non-smoking. Our rooms and suites on upper floors with window(s) can be arranged with smoking preference. Especially, we have a Suite Balcony room category which is suitable for smoking guests to have more airy space.
